Kuidas lahendada iPhone'i taastamata jätmise viga 10?

Restoring an iPhone can sometimes feel like a smooth and straightforward process—until it isn’t. One common but frustrating problem many users encounter is the dreaded “iPhone could not be restored. An unknown error occurred (10).” This error typically pops up during an iOS restore or update via iTunes or Finder, blocking you from restoring your device and potentially putting your data and device usability at risk. Understanding what causes Error 10 and how to fix it is essential for any iPhone user who might face this issue.

1. What Is iPhone Error 10?

Error 10 is one of the many errors iTunes or Finder may display during an iPhone restore or update process. In contrast to other errors, Error 10 commonly reflects either a hardware defect or a disrupted connection between the iPhone and your computer. It may occur due to faulty USB connections, damaged hardware components such as the logic board or battery, or issues with the iOS software itself.

When you see this error, iTunes or Finder will usually state something like:

“The iPhone could not be restored. An unknown error occurred (10).”

This message can be confusing, as it doesn’t specify the exact cause, but the number 10 is a key indicator of a hardware-related or connectivity problem.
iphone could not be restored error 10​

2. Common Causes of iPhone Error 10

Understanding the root causes of this error can help you narrow down how to fix it. The most common causes include:

  • Faulty USB Cable or Port
    A damaged or uncertified USB cable or a faulty USB port can interrupt the communication between your iPhone and your computer.
  • Outdated or Corrupt iTunes/Finder Software
    Using outdated or corrupted versions of iTunes or macOS Finder can cause restore failures.
  • Hardware Issues on the iPhone
    Problems such as a damaged logic board, faulty battery, or other internal components can cause Error 10.
  • Software Glitches or Corrupted Firmware
    Sometimes the iOS installation file gets corrupted or there’s a software glitch preventing the restore.
  • Security or Network Restrictions
    Firewall or security software blocking the connection to Apple servers can also cause restore errors.

3. Step-by-Step Solutions to Fix iPhone Could Not Be Restored Error 10

3.1 Check and Replace Your USB Cable and Port

Before anything else, ensure you are using an official or Apple-certified USB cable to connect your iPhone to your computer. Third-party or damaged cables often cause communication issues.

  • Try a different USB cable.
  • Switch USB ports on your computer. Preferably use a port directly on the computer, not through a hub.
  • Avoid USB ports on keyboards or monitors, as they sometimes have lower power output.
Kontrollige iPhone'i USB-kaablit ja -porti

If possible, try restoring your iPhone on a different computer to rule out hardware or software issues on your current PC or Mac.

3.2 Update or Reinstall iTunes / macOS

If you’re on Windows or running macOS Mojave or an earlier version, be sure to update iTunes to the latest version. For macOS Catalina and later, iPhone restore happens via Finder, so keep your macOS updated.

  • On Windows: Open iTunes and check for updates via Help > Check for Updates. Alternatively, reinstall iTunes from Apple’s official website.
  • On Mac: Go to System Preferences > Software Update to update macOS.
Värskendage iTunes

Updating ensures you have the latest compatibility fixes and bug patches.

3.3 Restart Your iPhone and Computer

Sometimes a simple restart fixes many issues.

  • Restart your iPhone (X or newer) by holding the Side and Volume Up or Down buttons until the power off slider shows, sliding to turn it off, and turning it back on after 30 seconds.
  • Restart your computer to clear temporary glitches.
iPhone 15 sunnitud taaskäivitamine

3.4 Force Restart iPhone and Put it into Recovery Mode

If the error persists, try forcing a restart of your iPhone and then put it into Recovery Mode before restoring. Once in recovery mode, try restoring again through iTunes or Finder.
recovery mode iphone

3.5 Use DFU Mode to Restore

If Recovery Mode fails, you can try Device Firmware Update (DFU) mode, which performs a more thorough restore by fully reinstalling the firmware. It bypasses the iOS bootloader and can fix more serious software issues.

In DFU mode, your iPhone screen stays black, but iTunes or Finder will detect a device in recovery state and allow you to restore.
iPhone'i taastamise režiim

3.6 Check Security Software and Network Settings

Sometimes antivirus or firewall software on your computer blocks communication with Apple servers, causing the error.

  • Temporarily disable antivirus or firewall software.
  • Make sure your internet connection is stable and not behind restrictive firewalls.
  • Restart your router if needed.

iPhone'i Interneti-ühendus

3.7 Inspect iPhone Hardware

If the issue persists despite trying all the steps above, it’s likely that Error 10 is caused by a hardware fault inside the iPhone.

  • A faulty logic board or battery can lead to a failed restore attempt.
  • If your iPhone experienced physical damage or water exposure recently, hardware faults may be the cause.

iphone hardware faulty logic board issue

In such cases, you should:

  • Visit an Apple Store or an authorized service provider for a hardware diagnostic.
  • If under warranty or AppleCare+, the repair might be covered.
  • Avoid attempting any physical repair yourself, as this could void warranty or cause further damage.

Apple'i volitatud teenusepakkuja

3.8 Use Third-Party Repair Software

There are specialized tools (e.g. AimerLab FixMate ) designed to fix iOS system issues without erasing data or requiring full restore.

  • These tools can resolve common iOS errors including restore errors by repairing the system.
  • They often provide modes for standard repair (no data loss) or deep repair (data loss risk).
  • Using such tools can save a trip to a repair shop or data loss from restore.

Standardne remont pooleli

4. Järeldus

Error 10 during an iPhone restore usually indicates hardware or connectivity problems, but it can sometimes stem from software glitches or security restrictions. By systematically checking USB connections, updating software, using Recovery or DFU modes, and inspecting hardware, most users can resolve this error without data loss or expensive repairs. For stubborn cases, third-party repair tools or professional diagnostics may be necessary.

If you ever face this error, don’t panic. Follow the above steps carefully, and your iPhone will likely be restored back to full working order. And remember—regular backups are your best insurance against unexpected iPhone errors!